Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly. These are the common reasons why the IMAP folder is not syncing. To resolve the IMAP issue, I will explain different solutions in the upcoming section of the article. It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers. If the user account ends up on an old IMAP server implementation (in that case f.i. a Cyrus imapd 2.4.17), IMAP Client of iOS 18 Mail app doesn't work. If the proxy directs requests to a newer IMAP server implementation (f.i Cyrus imapd 3.6.1), the iOS 18 Mail app works as expected, even the requests are handled by the same IMAP server proxy.

Why IMAP Folder is Not Properly Syncing?

Meanwhile, the "connecting" or "Checking for mail..." just stays on the bottom status bar of the mail app. I deleted the Apple Mail online Outlook email repair utility app from the phone, reinstalled from the App Store. So only wait when some "smarties" from apple IT solve problem in app ... Apple programmers use no CD/CI - simple sometimes update by "sales-manager requests", and without any critical-bug-checks ... Full cleanup of ALL accounts is not a solution(and re-add even helps not).

Chosen Solution

I work in a small company and for the past 2 weeks we've been having issues with customer support Outlook account. The account is used as IMAP in all customer support clients, every time you set up the mail in anyones computer Troubleshoot Office 365 Sync and Login Issues it just sync 30-50GB ost files... And because of the size, this is making the mail simply stop working after one day of normal use, forcing the users to end outlook process to make the mail sync again properly... But only when you close/open the mail again.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

These methods help you in the synchronization process. If this does not work, you can contact your email provider. After that, it is also important to secure your IMAP folder to prevent this issue from happening in the future. So, properly follow the above steps and backup your data from IMAP folders. When you right-click one of the folders that doesn't show new mail unless you select it, Properties, is the box 'When getting new messages... It's usually not checked by default for IMAP to minimize network traffic.

• With the help of this, you can also ensure that the server settings are properly configured or not.
• It's just that the contents seem completely disconnected from what I see using webmail.
• I use both webmail and Outlook desktop client to access my Gmail.
• If the server is down and you are experiencing issues, the problem IMAP folder is not syncing occurs.
• So, properly follow the above steps and backup your data from IMAP folders.
• So it must be something in IMAP protocol handling on the old server that makes the iOS Mail app go out of sync or crash the syncing mechanism on the iOS device.

My accounts in Mail app stopped to sync post update

It's not until I click on that folder I will then see the 10 and 3 and two second later it will sync and new ones will populate. The issue is; just looking at my email accounts and the numbers shown next to the folders I cant FixTechGuide Outlook repair tutorial tell if there is new mail or not until I click on them. I have all desktop alerts turned off I prefer it this way I don't need all of that. I just want to be able to look and see new message. Even if I have an account with zero message I need to click to see the new ones there are no numbers appear.

Get email updates

I checked all 5 of the tabs in this window that expressions is not there. This seems bizarre the email would not populate. A stable connection between your email client and email server depends on the syncing of your IMAP folder.