After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.

Outlook known issues in the October 2019 updates

If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only). There Outlook Not Sending or Receiving Email is a new version of outlook that is web based, but still works like an app, and has less problems.

Outlook Known issues in December 2024 updates

The person who sent you the invitation will need to remove your permissions and then send a new invitation. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

Outlook Known issues in April 2023 updates

When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and Outlook Not Sending or Receiving Email repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software.

VBScript does not run or you receive malicious code warning when using a custom form for Outlook

If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. This occurs because custom form script is now disabled by default. You must have at least three user accounts on the computer to complete these steps. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite.

• Your user profile is a collection of settings that let you customize the computer appearance and performance.
• You must have at least three user accounts on the computer to complete these steps.
• For a list of antivirus software vendors, see Consumer antivirus software providers for Windows.
• Or, you can disable any antivirus software add-ins that are installed in Outlook.
• You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile.
• A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts.
• To access the filtering options faster, add them to your Quick Access Toolbar.
• We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature.
• Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers.

Or, you can disable any antivirus software add-ins that are installed in Outlook. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer.





Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you use the cloud-based Microsoft FixTechGuide mailbox repair steps 365 on a PC or Mac, the automated Support and Recovery Assistant tool can diagnose and fix many issues, including Microsoft Outlook not starting. You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook. For a list of antivirus software vendors, see Consumer antivirus software providers for Windows. If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem.