While M365 is highly stable, it’s not immune to occasional disruptions. We keep password synchronization reliable by staying proactive and making sure users know how their actions affect access across Microsoft 365 and their devices. We start by checking that Azure AD Connect is running and password sync is enabled.

Calendar Sync Issues in Outlook

For example, you might get signed out or have to reauthenticate on your phone. For managed setups, we can push a PowerShell script with Intune or Group Policy to clear cached tokens on all devices. Devices sometimes keep using cached passwords even after a successful sync. We check that the Work or School Account in Windows Settings is active and linked to the right domain. If there’s a sync error, we disconnect and reconnect the account. We usually check settings like Password Disable Faulty Add-Ins In Outlook Writeback, Synchronization Rules Editor, and Service Account Permissions to spot misconfigurations.

Proactive Services

Bad settings in Azure AD Connect cause lots of password sync failures. If password writeback isn’t enabled or the service account doesn’t have the right permissions, new passwords won’t update in Active Directory. That leaves people locked out with their new password on the cloud but not locally. We show users how to reset passwords using approved methods like the Microsoft 365 portal or self-service password reset (SSPR). If someone changes their password only in the cloud or just on a local system, things can get out of sync pretty quickly. Outdated credentials get stuck on devices, password sync gets turned off, or Microsoft Entra Connect just doesn’t update like it should.

TECHOM Systems Pty Ltd

If you are facing common office 365 problems after update, we can troubleshoot the root cause and roll back or fix configurations without affecting your data. Many users post their problems inbox repair tool alternative and solutions in official Microsoft forums. You might find someone who faced a similar issue and solved it using a different approach that works better in your situation. If you're still having issues, try unlinking/relinking your OneDrive account or use our guided support troubleshooting tool below. TrustedTech is a Microsoft CSP Direct Bill Partner with all six Solutions Partner designations and decades of expertise in licensing, support, and cloud infrastructure.

Microsoft 365 Admin Center Not Responding

• You also learned simple troubleshooting steps you can try on your own, along with when it makes sense to bring in expert help.
• With apps syncing across devices and cloud services, sync issues are among the most frequently reported M365 problems.
• If your problems started after a system or app update, consider rolling back to a previous version or checking for patches that address the issue.
• Checking the sync logs helps confirm password changes are making it everywhere they should.
• Running the Azure AD Connect Health tool gives you alerts for sync errors and interruptions.
• Technical Specialist with 3+ years of experience in implementing IT infrastructure, AI-driven automation and supporting digital innovation.

On the sync server, we open the Synchronization Service Manager and check that the last sync finished without errors. Users often forget their passwords, enter outdated credentials or face problems when the authentication app isn’t working properly. A vast community of Microsoft Office365 users that are working together to support the product and others. TrustedTech is dedicated to being a reliable resource for all software and technology support needs.





The app may have outdated cache files or your system may have pending updates. Select the icon you see on your PC from the list below, and we'll show you the steps to help get you syncing again. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft offers several built-in tools to help identify and resolve persistent issues.