It runs multiple tests in terms of configuring and solving any potential problem. When it can’t do that, the program will advise you on how to deal with it, providing links containing instructions. When you open the main productivity apps like Word, and Excel, on the main page you should be able to see all files you opened recently. In order for the recovery process to be available is the two-factor authentication disabled. Good practice to avoid having Office 365 issues with signing in, is to have a recovery email. Check if CAPSLOCK is turned on, and check the spelling of the password you try to enter.



If the provided recommendations don’t help you resolve the issues or you want to send Office 365 complaints, call Microsoft support. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. OneDrive issues are a separate category of problems with Microsoft 365. They can either be simple, like the OneDrive service not running or the missing OneDrive icon on the taskbar, or more complex, like OneDrive conflicting with Microsoft 365.

Search

If not, the password reset page provides you with a possibility to contact your administrator. Another possible cause is that your administrator has changed your password, without informing you about that. You should ask him to provide you with credentials that will enable you to sign in. We go above and beyond the average software reseller because we built our business on trust.

How to fix Office 365 issues related to synchronization

Following the steps above should restore your search functionality quickly. For advanced troubleshooting, FixTechGuide offers remote support to restore performance and indexing accuracy for Outlook and other Office apps. With apps syncing across devices and cloud services, sync issues are among the most frequently reported M365 problems.

Tools that can help you fix Office 365 issues

However, sometimes employees may not have the required permissions to open and edit an item. This error appears when you attempt to upload or save a Microsoft 365 item. It indicates that you have reached the storage limit specified by your subscription plan. For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion. Therefore, you can locate the original files at their primary SharePoint site and restore them from there. File and storage issues with Microsoft Office 365 are more serious than other issues.

Office 365 issues: #5 -Update Issues

• For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion.
• The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only).
• But it doesn’t mean it’s impossible for some Office 365 issues to occur.
• To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them.
• Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime.
• This ensures that the system-wide search index service is active and linked to Office 365 apps.
• These can include missing files, ghost icons, or documents that do not update in real-time.
• If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period.

Installing Office 365 updates can fail for different reasons, and some of them are listed below. Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature. If you have forgotten your password for the Office 365 account, try to recover or reset the password. Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime. When you fill out that form, there are few things you can do to improve your chances of recovery of that account. Important thing expert Outlook tips by FixTechGuide to remember is that you will be able to change your password by yourself if the administrator in your organization allows users to change their passwords.

If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation. If multiple versions of Microsoft Office are installed, Office 365 activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 again. Office 365 Service Health is an online tool, available for organizations, accessible only by administrators, in Office 365 Admin Center.



Discover Defender and Purview add-ons for enterprise-grade protection at SMB-friendly pricing. In these cases, direct escalation to Microsoft or working with a Microsoft CSP partner, such as TrustedTech, can expedite resolution and minimize downtime. Our licensing engineers can help triage complex problems and ensure you're on the right support path.

? Step 1: Verify Windows Search Service Is Running

From sync errors to sign-in challenges and collaboration setbacks, these common Office 365 troubleshooting techniques can restore service quickly. While M365 is highly stable, it’s not immune to occasional disruptions. FixTechGuide Windows Update Outlook fix Microsoft recommends updating Windows, Microsoft Office and other software regularly. Microsoft updates are released on a regular basis and allow you to protect software against known threats, fix bugs, and so on. Let’s find out what you can do if updates are not installed automatically, and what factors can cause update issues. Office 365 syncing problems are common for Office Mobile, but sometimes similar issues may occur for Office 365 desktop applications like OneDrive and Outlook.



Below we provide a more clear Outlook credentials manager detailed list of issues and corresponding solutions. Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify.